Update: September 2022 1. All guest no longer have to provide PCR/antigen test for port clearance purpose. 2. Certain places are still required guests to wear face mask. 3. To minimize contact, there will be no housekeeping service during your trip. If you wish for your trash bin to be emptied, please notify our staff on board and put your bin out for collection.

1. Comfortable shoes for trekking. 2. Water shoes or flip flops for the beach. 3. Sunscreen with SPF 50. The sun is scorching and you will spend most of your time outdoors. If your skin is sensitive, make sure to also bring after-sun lotion or aloe vera. 4. Swimwear. 5. Comfortable clothing. Cotton or dry fit clothes are best for tropical heat. For ladies: sarong or light dress are nice to bring. You will take so many photos so style it up! 6. Raincoats or jackets. You will never know if it's going to rain. Even in dry season sometimes it rains. And also at night the temperature might drop. 7. Hat and sunglasses are essential. The wind is strong, so bring ones with straps. 7. Personal medicine. We would suggest bringing motion sickness medicine if you feel you are prone to sea-sickness. 8. Toiletries. We only provide liquid soap on board. 9. Tumbler/drinking bottle and you can refill on board. 10. Cash.

Voltage in Indonesia is 220 volts with European type plugs. There are several charging ports in each cabin and also in dining area.

Your cabin is outfitted with blankets, bath towels, swim towels, and bodywash.

Your meals are included in your package, 3 times per day for the duration of your trip Generally, breakfast will be light. Our typical breakfast menu are fried rice/yellow rice, with 2-3 choices of meat and vegetables, and fresh juice. Toasts are availble. Lunch and dinner will be served buffet style. Generally, lunch and dinner will consist of rice, 5-6 choices of meat and vegetables, and fresh fruits. Snacks will generally be fresh juice with banana fritters, pancake, or other light snacks. Drinking water, tea, coffee, and canned soft drinks are available and already included in your package. If you are a vegetarian or have any food allergy, let us know in advance and we will prepare the menu accordingly without additional cost. Gluten-free and Keto meals will be charged extra.

Children are welcomed in Arua, and we provide life jackets and snorkeling equipments for them. Please be aware of the potential dangers that surround us on the ships and in the tropical environments, both on land and on water that we cruise through. When on land or in the water, please try to get your children to refrain from getting too close to animals or straying off the path. It is of utmost importance for parents to be vigilant and to watch their children at all times. Children will be under the full responsibility of the parents at all time. While our crews are great with kids and will show them all a fun time, please try to not let them get in the way of the crews going about their daily duties, as this reduces productivity and will slow down how we go about our cruise. When the work is over and it comes time for play, our crews will be more than happy to entertain your kids all they like. We do not have internet on board, so online gaming will not be possible.

If you're satisfied with our crew's service, it is a time-honoured tradition on all cruise vessels of the world to tip the crew at the end of the voyage. However, this is just a suggestion and remains entirely up to your judgement. If you wish to tip the crew, it should be given to the Captain at the end of the trip, who will then distribute it evenly among the crew.

We do not have Wi-Fi on board. However there are cell towers all over, and we will come into range of these from time to time. If you are a foreigner and would like to buy a local SIM, pick Telkomsel as it has the best coverage. Please note: If you run a business that requires you to be constantly online, or simply cannot be without a regular connection for staying in touch with friends and family, then an Arua cruise may not be the best match for you.

The minimum level of fitness we do require is to be able to handle stairs between decks, and to be able to get in and out of our speed boat onto beaches and docks. We try, when possible, to offer activities to suit all levels: for instance, when trekking in Komodo we have easy, medium, and hard treks available so everyone gets a chance for a dragon encounter. When other treks or activities are beyond the reach of some guests, we offer the option of staying on the boat or at the beach to relax.

Reservations: You may reserve space on one of our cruises by email on sail@aruaphinisi.com or online at www.aruaphinisi.com. Your booking is not final until you receive a confirmation from us.

A deposit of thirty percent (30%) is required at the time of booking. Final payment is due thirty (30) days prior to departure. If your booking is made within thirty (30) days of departure, the entire cruise cost must be paid at the time of booking. Failing to do so will result in cancelation of the booking and the initial deposit will not be refunded. Payments can be made by cash or bank transfer.

To cancel your booking, you must submit your request to us in writing by email at sail@aruaphinisi.com. Cancellation fees will be applied according to the following schedule, based on the date we receive your written notification. • More than 30 days prior to departure – 30% of total cruise cost. • Within 30 days prior – 100% of total cruise cost. Your trip/cruise is transferable should you provide an alternate participant at the same fare. No refunds will apply to unused portions of a trip once the tour begins.

We reserve the right to cancel, alter or modify any trip without prior notice for the safety and/or comfort of clients due to local circumstances or events. On very rare occasions that a trip cancellation may occur, we will offer you either an alternative cruise or a full refund.

In rare cases due to circumstances such as (but not limited to) riots, terrorist activities, border closure, typhoon, earthquake, or other events beyond our control, no refund will be given and we will not be held responsible or liable in any way.